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Support Centre

Have a question or query?

Our helpdesk team go through rigorous training and hold the latest manufacturer accreditations. We focus on several Key Performance Indicators to keep us ahead of the field:

  • Fast and effective call response times
  • High percentage first time fix
  • Guaranteed device uptime
  • Strict routine call procedure
  • Preventative maintenance
  • Genuine OEM supplies
Go to Helpdesk

Need toner or supplies?

Never run short of genuine toners, staples or inks. Be ready for tomorrow’s essential jobs. We make sure you can order toners, inks and staples with fast delivery.

Order supplies

Client performance charter

Our core business values are focused on providing a positive and hassle-free experience when choosing your technology partner. With this in mind, we set about documenting our ‘Customer Charter’, a promise to all of our customers of what they can expect when dealing with us.


Frequently Asked Questions

How can I print securely using a PIN code or card reader?
How do I add an email address to scan documents?
We have accidentally damaged the device, what should we do?
Why am I unable to send a fax?
What should I do if there are black spots on the page?
What’s the difference between a mechanical fault and a network problem?
What should I do if my device has stopped working?
Where can I find the serial number for the device?

Discover a new way of working

Speak to our team today to find out how we can help to transform your business.