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Helpdesk

Our experienced support team are on-hand to help with any queries. Please click the relevant link below and complete the form and our support team will get back to you as soon as possible.

Talk to our support team on 0207 101 0096.

Please click on one of the links below to raise the relevant support ticket.

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0207 101 0096
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contact@itdocumentsolutions.com
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Frequently Asked Questions

How can I print securely using a PIN code or card reader?
How do I add an email address to scan documents?
We have accidentally damaged the device, what should we do?
Why am I unable to send a fax?
What should I do if there are black spots on the page?
What’s the difference between a mechanical fault and a network problem?
What should I do if my device has stopped working?
Where can I find the serial number for the device?