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Frequently Asked Questions

Can a Cyber Essentials certification guarantee complete protection against cyber threats?
Why is it important for businesses to partner with Cyber Essentials certified organisations?
What kind of security measures does a Cyber Essentials certified company have in place?
How does a company become Cyber Essentials certified?
What are the benefits of working with a Cyber Essentials certified partner?
Why is Cyber Essentials certification important?
What is Cyber Essentials certification?
Can inserts be added?
Can I use company letterhead?
What types of documents can I print?
How can I print securely using a PIN code or card reader?
How do I add an email address to scan documents?
We have accidentally damaged the device, what should we do?
Why am I unable to send a fax?
What should I do if there are black spots on the page?
What’s the difference between a mechanical fault and a network problem?
What should I do if my device has stopped working?
Where can I find the serial number for the device?
How is toner replenished?
How can printers affect our network security?