Our Story

Jermaine setup IT Document Solutions back in 2014 with the aim of offering a modern approach to Managed Print Services, with an added focus on electronic document management and digital transformation. IT Document Solutions offers a hybrid approach to business, delivering the traditional copier and print technology, with a modern twist of skilled professional services and an eye on future technologies, adding value in an ever-changing office environment.

His ambition has seen IT Document Solutions become a go-to company for independent and impartial advice for managed print and document solutions throughout the UK, Europe and beyond. The ITDS approach to business ensures they deliver achievable and measurable results in helping companies implement technology to improve document processes and increase staff efficiency.

The ITDS Group was set up to help Jermaine and his business partners develop a group of companies which complement each other within the technology sector. The group now provides IT Managed Services, Mailroom Solutions, Print and Document Solutions (Workflow), and ITDS Ultimate Space, providing office and homeworking solutions for the new world of business.
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Jermaine and IT Document Solutions Ltd support several charities and community sports groups, and are actively involved in local community groups and national organisations to give back where possible. Jermaine has mentored at Sussex University and is keen to create meaningful connections wherever possible.

Jermaine has three young children and is a keen Golfer. Jermaine was forced to give up rugby because of a recurring knee injury after years of playing Sussex, London, and National league Rugby Union. He also enjoys many other sports including diving, and Football, where he has been a lifelong Liverpool FC supporter.

After representing several accountancy and business consultancy firms, Mike was recruited into the industry and heads up the finance operation along with the ITDS back office team.

Paddy has been in the direct, public sector and government sales teams before spending time with partners.  In a long career, customer satisfaction has always been the number one priority.

With mailroom solutions constantly evolving Paddy recognises the need for traditional franking and folding coupled with growing transformation towards digitisation and hybrid solutions.

As enthusiastic today as the day he started. Paddy is dedicated to helping his customers to maximise productivity and minimise costs.

He is a passionate solutions provider, always striving to ensure that the end product is better than the vision.

With a good balance of commercial, practical and technical knowledge Travers has won and delivered projects from national government contracts to start-ups, and everything in-between. Travers believes in building meaningful relationships with his team and his clients, treating people and their businesses how he treats his own.

A proud father of two amazing girls. Travers enjoys watching rugby (too old to play anymore), snowboarding, going to the gym, steaks, electronic music and travelling.

He started his career in photocopier, printer & fax hardware service progressing to service management, he then moved more into the then all new field of connected MFPs plus MPS & Document workflow software solutions working in both a pre-sales & post-sale professional services capacity delivering solutions supporting up to and beyond 1000 devices.

Whilst heading up the MPS Professional Services team Jamie also managed a business move into IT & Unified Communications managed services, this included building out a new team covering Sales, Pre-Sales & Support in this space whilst providing marketing support, sales enablement & cross sale training to achieve business growth in this area to a circa £2m+ turnover.

Jamie believes very strongly in customer service and strives to always plan and then deliver the correct solution to meet any client’s needs.