Unified Communications
Unified communications is a more modern term covering the many communication methods available to us today. With 5 key elements, Voice, Message, Video, Mobility and Information Sharing
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What started with the humble telegraph & then “landline” telephone has become a mass market industry providing numerous forms of communication that work from any location around the globe and beyond
ITDS Managed can deliver a market-leading hosted telephony platform, delivering the full suite of Unified Communications features, integrations, and fully supported hardware to mobilise your workforce in an affordable, efficient way.
The solution delivers an evolving range of advanced call handling and management features through an intuitive interface.
Key features include - Hot desking, soft/mobile client, directory services & click to dial, instant messaging & presence, voicemail & voice-to-email transcription, voice & video conferencing, secure administration portal, screen sharing, auto attendant, call queuing & parking, PCI compliant call recording, CRM integration, Microsoft teams integration.
The 6 Core Unified Communication products:
- Hosted/Hybrid/On-Premise Telephony
- MS Teams Business Voice
- Connectivity
- Contact Centre
- Video Conferencing
- Mobile
ITDS Managed can deliver a market-leading hosted telephony platform, delivering the full suite of Unified Communications features, integrations, and fully supported hardware to mobilise your workforce in an affordable, efficient way.
The solution delivers an evolving range of advanced call handling and management features through an intuitive interface.
Key features include - Hot desking, soft/mobile client, directory services & click to dial, instant messaging & presence, voicemail & voice-to-email transcription, voice & video conferencing, secure administration portal, screen sharing, auto attendant, call queuing & parking, PCI compliant call recording, CRM integration, Microsoft teams integration.
The 6 Core Unified Communication products:
- Hosted/Hybrid/On-Premise Telephony
- MS Teams Business Voice
- Connectivity
- Contact Centre
- Video Conferencing
- Mobile
ITDS Managed can deliver a market-leading hosted telephony platform, delivering the full suite of Unified Communications features, integrations, and fully supported hardware to mobilise your workforce in an affordable, efficient way.
The solution delivers an evolving range of advanced call handling and management features through an intuitive interface.
Key features include - Hot desking, soft/mobile client, directory services & click to dial, instant messaging & presence, voicemail & voice-to-email transcription, voice & video conferencing, secure administration portal, screen sharing, auto attendant, call queuing & parking, PCI compliant call recording, CRM integration, Microsoft teams integration.
The 6 Core Unified Communication products:
- Hosted/Hybrid/On-Premise Telephony
- MS Teams Business Voice
- Connectivity
- Contact Centre
- Video Conferencing
- Mobile
ITDS Managed can deliver a market-leading hosted telephony platform, delivering the full suite of Unified Communications features, integrations, and fully supported hardware to mobilise your workforce in an affordable, efficient way.
The solution delivers an evolving range of advanced call handling and management features through an intuitive interface.
Key features include - Hot desking, soft/mobile client, directory services & click to dial, instant messaging & presence, voicemail & voice-to-email transcription, voice & video conferencing, secure administration portal, screen sharing, auto attendant, call queuing & parking, PCI compliant call recording, CRM integration, Microsoft teams integration.
The 6 Core Unified Communication products:
- Hosted/Hybrid/On-Premise Telephony
- MS Teams Business Voice
- Connectivity
- Contact Centre
- Video Conferencing
- Mobile
ITDS Managed can deliver a market-leading hosted telephony platform, delivering the full suite of Unified Communications features, integrations, and fully supported hardware to mobilise your workforce in an affordable, efficient way.
The solution delivers an evolving range of advanced call handling and management features through an intuitive interface.
Key features include - Hot desking, soft/mobile client, directory services & click to dial, instant messaging & presence, voicemail & voice-to-email transcription, voice & video conferencing, secure administration portal, screen sharing, auto attendant, call queuing & parking, PCI compliant call recording, CRM integration, Microsoft teams integration.
The 6 Core Unified Communication products:
- Hosted/Hybrid/On-Premise Telephony
- MS Teams Business Voice
- Connectivity
- Contact Centre
- Video Conferencing
- Mobile
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Don’t just take our word for it. See what some of our customers have to say about working with us.
“We have received a seamless service from ITDS, from initial planning and demonstration through to the installation, maintenance and aftercare service. There is always a very quick response on any troubleshooting required and the team are efficient and very pleasant to deal with.”
“The whole team has provided the finest, high-quality service, support, and ideas for IT overhaul at our office; from leasing hardware to setting up IT security systems, cloud backup, and supporting individual IT needs. The team is proactive, responsive, customer-driven, and ready to support all our IT needs.”
"We have been using ITDS for a little while now and we cannot fault how great they have been. The support provided has been incredible. They helped guide us through the process and made everything as easy as possible. Would recommend the team here to anyone and everyone!"
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“Great service and very professional. Would highly recommend.”
“The team are really professional in dealing with the customer’s needs. The work was carried out professionally and on time.”
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