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How ITDS is responding to Covid-19

As a technology and solutions company, IT Document Solutions Ltd's business structure is built on multilevel resilience.

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As a technology and solutions company, IT Document Solutions Ltd.'s business structure is built on multilevel resilience.

All functions from telecommunication systems, finance and accounting, helpdesk and administration can and will be operated from any location, be it offices, home, or even various forms of transport as and when required.

In case of employees have to self-isolate, all phone and data traffic can be redirected to any location for the appropriate work function to continue. We aim to continue to deliver our agreed SLA to all clients across the UK and Europe without compromise. Our suppliers and partners are also committed to maintaining our high levels of support.

We will continue to monitor the situation in our UK offices and our internal advice to staff, based on NHS advice is:

  • Practice the highest levels of personal hygiene.
  • Self-isolate for a period of 2 weeks if you or anyone within your social or family group start to show any symptoms.
  • Contact NHS 111 if uncertain about any of the above.

Please be assured we are working hard to deliver the best outcomes for all our staff and customers at this time.

Everyone at IT Document Solutions would like to wish you all a safe and healthy recovery from this period of uncertainty. Should you have any questions or concerns about our services or our business terms and conditions please don’t hesitate to contact me or one of the team. We need to keep lines of communication open so we can react to the needs of our clients and our business partners.


Jermaine Weeden

Owner and CEO

Xerox COVID-19 Statement
Toshiba COVID-19 Statement
Cleaning advice for MFPs & Printers (PDF)

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