Celebrating 10 Years: IT Document Solutions Celebrates a Decade of Growth, Grit and Ambition

What started as the vision of one determined entrepreneur has evolved into a thriving, award-winning company with a national and international footprint. Today, ITDS is home to a 20-strong team based in Crawley, delivering strategic, managed technology solutions across IT, print, mailroom, and modern workspace infrastructure.

But to truly understand the story of ITDS, you have to start with its founder and CEO, Jermaine Weeden.

From McDonald’s to Managing Director

Jermaine left school with few qualifications, but from an early age, he had one thing in abundance: drive. His first role was as a trainee at McDonald’s, where he quickly rose to managerial level. It was there he discovered his knack for leadership and his hunger for progress.

But Jermaine's true passion lay in sales. He worked in many employed and self-employed roles, selling vacuum cleaners, double glazing, cars and advertising space, before he moved into the managed print industry selling Fax machines and Copiers. Jermaine rapidly built a reputation as a top-performing sales professional, consistently exceeding targets, winning awards and incentives, and building strong client relationships.

After working for several global manufacturers and value-added multi-brand resellers Jermaine took a break from the industry and moved to HK to play rugby and sell financial services, but sadly this was short lived. However, the additional training and the hard lessons learned, meant he returned a better version of himself. He worked for Altodigital  for 5 years and completed what he calls his apprenticeship.

In 2014, Jermaine took the leap and founded IT Document Solutions along with his then business partner Mark Dansie, bringing with them Jermaine’s bold vision to help businesses work smarter through tailored, future-ready tech solutions. The idea was to bridge the gap from this old school industry and add value through digital document solutions i.e. Digital Transformation.

Beyond business, Jermaine has always stayed rooted in community values. His early career at McDonald’s forged strong local connections, and today, thanks in part to his influence, McDonald’s has been a joint proud sponsor of Crawley Rugby Club, helping support grassroots sport and young talent in the area.

Building Through Challenge, Growing with Purpose

Like many entrepreneurs, Jermaine’s journey has not been without setbacks. In 2019, he made the pivotal decision to buy out his business partner, taking full control of ITDS and its future. Shortly after, the COVID-19 pandemic shook the business world, but Jermaine and his team didn’t stand still.

Instead, ITDS doubled down on client service, innovation, and adaptability, supporting organisations through the rapid changes in work environments, hybrid needs, and digital transformation.

This relentless focus paid off. In 2024, IT Document Solutions was proudly named Reseller of the Year at the Print IT Awards, one of the industry’s leading national platforms. The business also received recognition in the Employee Experience category, receiving ‘Highly Commended’, against some of the industry's most established names.

A Company with a Clear Vision

Today, ITDS continues to thrive under Jermaine’s leadership, with a diverse team of experts delivering smart solutions to businesses of all sizes, from start-ups to global enterprises. Their client base spans industries such as finance, manufacturing, education, healthcare, and professional services.

Whether it’s through optimised print systems, secure mailroom processes, IT infrastructure or flexible workspace design, ITDS helps businesses work better, more efficiently, and more securely in an ever-evolving digital landscape.

For more information regarding IT Document Solutions and their technology solutions and services, please visit their website.

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