“To help our clients achieve better value from their office technology and to improve their efficiency and productivity by offering paper-less solutions that streamline and automate the workflow of documents.”
Be innovative – Technology moves at a rapid pace, we will strive to be at the forefront of the industry, continually providing state-of-the-art solutions to our clients’, which help to drive effiiciencies within their business.
Be flexible – We understand that every company is different and that’s why our solutions are adapted to each clients’ specific business requirements and are flexible to ensure they are beneficial over the long term.
Be excellent – Our many happy customers and strong track record are testament to our focus on exceptional customer service. Our ethos is to build strong relationships - in everything we do, with everyone.
Be transparent – Our solutions are purchased across long timeframes and are a large investment and commitment, so we must deal with all customers in an honest and completely transparent manner. We will only ever recommend the right solution for a specific customer and we will always quote competitive prices. There are no hidden fees or charges, we have a policy of a completely open, ethical approach with all of our customers.
Be approachable – We are a local business and our staff have been providing managed print and document solutions for over 15 years. Consistency and personal approach is something not many suppliers can offer, but we pride ourselves on a providing a team that will be with clients for the long term and will get to know them and their business.
Be credible – We are proud of the service that we provide and our satisfied customers, this provides complete peace of mind and reassurance that they are in safe hands when working with us.
Continuous improvement – We are always striving to improve what we do as a business, as well as the service provided to our clients’. We are always looking for ways to do things better where everyone benefits from the improvement. We pride ourselves on our knowledge of the industry and work continually with our clients’ to advise on changes and recommendations that help to continually improve their solutions and processes.
IT Document Solutions is an innovative and exemplary provider of managed print and document solutions, providing business consultancy and service support for businesses and organisations across the UK.