“The average employee spends between 30 and 40% of their time looking through email, paper documents, shared hard disks and ﬁling cabinets trying to ﬁnd information they need to their tasks.”
SMEs typically have complex document workﬂows that involve seemingly endless hours of scanning, mailing, saving, approving, collating, archiving and ﬁling documents, in both paper and digital forms. Processes as diverse as setting up and maintaining customer and client records, producing quotations, placing orders, making deliveries and issuing invoices all generate huge amounts of paperwork.
Intelligent Document Management Systems (DMS) are electronic systems that have been speciﬁcally developed to help organisations improve workﬂows and optimise internal processes to meet their own speciﬁc needs. DMS deal easily and efﬁciently with e-mail attachments, invoices, bills of materials and virtually any other type of document, transforming them into valuable assets that are all securely stored in the same place – the central document pool.
Benefits of a Document Management System:
The potential rewards of a DMS are enormous. Content, processes and procedures are transformed to create a valuable resource that allows businesses to increase the efﬁciency of its operations. According to the Association for Information and Image Management (AIIM), 46% of companies that adopt an enterprise content management strategy report positive ROI within 12 months, and two thirds do so within 18 months.
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