When it comes to printing, it can be incredibly frustrating when things don’t work. As an end user, spending hours standing and arguing with the printer about why it isn’t working can leave you wanting to pull your hair out or throw the thing out of the window. In a traditional print environment, this situation would end in you having to contact IT support to fix the issue. This puts masses of pressure on the support desk to diagnose and fix the issue quickly and causes a lot of frustration for the end user who just wanted to print something. But what if there was a way that the print management could be put into the hands of the user, giving them control over their own print experience? Step forward, self-service printing!
To read the full blog post, please visit our partner Tipac via this link - https://tipac.net/self-service-360-printing-empowering-the-end-user/.